Flagship Customer Intelligence Product
Automates Data Ingestion
Captures Real-Time Customer Behavior
Platform Overview
Cadenz is TheDataTeam’s flagship customer intelligence platform that combines all customer data and uses behavioural AI algorithms to unearth implicit preferences of end customers.
Using Cadenz, a B2C company can drive topline initiatives of:
Improving stickiness
Boosting revenue per customer
Monetizing data using high-RoI advertising for partners
Features
Why Cadenz Is A Platform-Ahead
Cadenz Powered By Real Time CDP | Other CDP Platforms | |
---|---|---|
Handling Business Complexity | Capable to handle every complexity of customer behavior while managing a trillion plus customer data. | Experience limitations in 360 support of enterprise customer complexities with success in few use cases. |
Data Freshness | Real-time customer intelligence means customer profiles are updated daily with real-time ingestion. | Data latency and real-time ingestion challenges means customer experience data is outdated. |
Dependency On IT | Seamless integration with existing enterprise systems and AI automated behaviour frees up IT for core services. | Integration exercise and subsequent tickets raise challenges for IT and increases support costs. |
Cadenz Versions to Suit your needs
Customer 360
Package
Build single view of customer
Customer Intelligence package
Personalize every interaction
Audience Intelligence package
Automate behavior discovery
Exploring Customer Success Stories
BPCL
- BPCL leads the industry in using AI to boost customer loyalty.
- BPCL integrated close to 1000 TPS to loyalty to deliver a relevant and top-notch service satisfaction. Cadenz delivers a scalable , modular platform for this oil giant to stay relevant to all the customers.